POTBELLY SANDWICH WORKS

Address: 959 W DIVERSEY PKWY, CHICAGO, IL 60614, Chicago, IL

Latest Inspection: Pass w/ Conditions on Feb 24, 2026

Facility Details

• Facility Type: Restaurant
• Risk: Risk 1 (High)
• Status: Independent

Inspection History (23 inspections)

• Pass w/ Conditions — 2026-02-24 00:00:00 (Canvass) 21. PROPER HOT HOLDING TEMPERATURES - Comments: NOTED APPROXIMATELY 5 LBS COOKED MEATBALLS IN A HOT HOLDING UNIT AT IMPROPER TEMPERATURES OF 110.7F, 112.4F. ALL DISCARDED. PRIORITY VIOLATION 7-38-005
• Pass w/ Conditions — 2025-05-15 00:00:00 () 2. CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE - Comments: NO CERTIFIED FOOD MANAGER ON SITE WHILE TCS FOODS WERE BEING PREPARED AND SERVED(SOUP, CHICKEN). INSTRUCTED TO HAVE A CFM ON SITE AT
• Pass — 2024-06-03 00:00:00 () 10. ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE - Comments: OBSERVED NO HANDWASHING SIGNS OR POSTERS NEAR HAND WASHING SINK IN THE UNISEX EMPLYEES/CUSTOMERS WASHROOMS. MUST PROVIDE AND
• Pass w/ Conditions — 2023-06-20 00:00:00 () 1. PERSON IN CHARGE PRESENT, DEMONSTRATES KNOWLEDGE, AND PERFORMS DUTIES - Comments: PERSON IN CHARGE AT THE TIME OF THIS INSPECTION DOES NOT HAVE A VALID CITY OF CHICAGO FOOD SERVICE SANITATION CERTI
• Fail — 2023-06-12 00:00:00 () 22. PROPER COLD HOLDING TEMPERATURES - Comments: OBSERVED THE FOLLOWING TCS FOODS HELD AT IMPROPER COLD HOLDING TEMPERATURES IN A ONE DOOR PREP COOLER. CHICKEN SALAD @49.1F, SLICED TOMATO @53.9F. ALL
• Pass — 2022-01-06 00:00:00 () 41. WIPING CLOTHS: PROPERLY USED & STORED - Comments: MUST STORE WIPING CLOTHS IN PREP AREAS IN SANITIZER BUCKET BETWEEN USES TO PREVENT CROSS CONTAMINATION. INSTRUCTED TO MAINTAIN. | 47. FOOD & NON-
• Pass w/ Conditions — 2021-02-19 00:00:00 () 2. CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE - Comments: OBSERVED NO ONE ON SITE WITH A CITY OF CHICAGO CERTIFED FOOD MANAGER CERTIFICATE WHILE TIME/TEMPERATURE TCS FOODS INCLUDING DELI MEAT
• Fail — 2021-02-10 00:00:00 () 16. FOOD-CONTACT SURFACES: CLEANED & SANITIZED - Comments: OBSERVED PLASTIC CUTTING BOARD WITH DARK GROOVES. MUST REPLACE CUTTING BOARD. | 36. THERMOMETERS PROVIDED & ACCURATE - Comments: OBSERVED NO
• Pass — 2020-01-10 00:00:00 () 47. FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED - Comments: VENT WHITE HOSE INSIDE THE SMALL COOLER UNDER THE FRONT COUNTER EXTREMELY DIRTY WITH FOOD DEBRIS AND G
• Fail — 2020-01-02 00:00:00 () 8. HANDS CLEAN & PROPERLY WASHED - Comments: OBSERVED EMPLOYEE AT SMOOTHIE STATION MAKING A SMOOTHIE WITH BARE HANDS,HANDLING NON-FOOD EQUIPMENT FROM DIRTY HANDLES OF UNIT TO PUT BLENDER AT SINK(MOVIN
• Pass w/ Conditions — 2019-01-17 00:00:00 () 3. MANAGEMENT, FOOD EMPLOYEE AND CONDITIONAL EMPLOYEE; KNOWLEDGE, RESPONSIBILITIES AND REPORTING | 10. ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE - Comments: OBSERVED NO HAND WASHING
• Pass — 2018-03-01 00:00:00 () 33. FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS - Comments: OBSERVED DIRT ON THE INTERIOR PANELS OF ICE MACHINE LOCATED IN THE FRON DINING AREA. MUST CLEAN AND MAIN
• Pass — 2017-08-09 00:00:00 () 32. FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED - Comments: NOTED GASKETS AT TOP DOORS OF SANDICH MEAT COOLER WORN AWAY.INSTRUCTED MANAGEMENT TO REPAIR OR REPLACE
• Pass — 2016-12-09 00:00:00 () 32. FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED - Comments: Inspector Comments: MUST REPAIR OR REPLACE DAMAGED LIDS ON TOPSIDE OF SANDWICH AND SALAD PREP COOLERS,W
• Fail — 2016-12-02 00:00:00 () 18. NO EVIDENCE OF RODENT OR INSECT OUTER OPENINGS PROTECTED/RODENT PROOFED, A WRITTEN LOG SHALL BE MAINTAINED AVAILABLE TO THE INSPECTORS - Comments: OBSERVED EVIDENCE OF APPX. 60 OR MORE LIVE SMALL
• Pass — 2016-05-12 00:00:00 () 32. FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED - Comments: Inspector Comments: MUST REPAIR OR REPLACE WATER DAMAGED EXTERIOR SIDE OF STORAGE CABINET IN FRONT PREP
• Fail — 2016-05-04 00:00:00 () 29. PREVIOUS MINOR VIOLATION(S) CORRECTED 7-42-090 - Comments: PREVIOUS MINOR VIOLATIONS FROM REPORT #1609248 12/31/15 NOT CORRECTED #32-OBSERVED LID TO REACH IN SALAD COLD HOLDING UNIT IN DISREPAIR,R
• Pass — 2015-12-31 00:00:00 () 30. FOOD IN ORIGINAL CONTAINER, PROPERLY LABELED: CUSTOMER ADVISORY POSTED AS NEEDED - Comments: ALL PREPACKAGED COOKIES BROWNIES AND DESSERT ITEMS NEED TO BE LABELED WITH NAME AND ADDRESS OF STORE AN
• Fail — 2015-12-17 00:00:00 () 6. HANDS WASHED AND CLEANED, GOOD HYGIENIC PRACTICES; NO BARE HAND CONTACT WITH READY-TO-EAT FOODS. - Comments: OBSERVED POOR HYGEINIC PRACTICES OF EMPLOYEE HANDLING CASH/CREDIT CARDS AND SCCOOPING IC
• Pass — 2014-10-23 00:00:00 () 36. LIGHTING: REQUIRED MINIMUM FOOT-CANDLES OF LIGHT PROVIDED, FIXTURES SHIELDED - Comments: CRACKED/BROKEN LIGHT SHIELD ABOVE THE REACH IN FREEZER. MUST REPLACE.

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